Privacy Policy
Apex Level Consulting (ABN 45 518 371 553) respects your privacy. This policy explains what personal information we collect through apexlevel.com.au and our booking tools, how we use it, and how you can contact us about it.
As a small business with annual turnover under $3 million, Apex Level Consulting is not required to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We have chosen to handle your personal information in line with those principles anyway, as a matter of good practice.
What we collect
Depending on how you interact with our site, we may collect: your name, email address, and phone number (via contact and enquiry forms); the details you provide when booking a meeting, including your business address for onsite visit bookings; any messages or notes you send us; and general website usage data collected automatically through cookies (see below).
How we collect it
We collect this information directly from you when you fill in a form on our website, book an online or onsite appointment, or email or call us. Our website and booking pages are built on HubSpot, which also automatically collects some technical and usage data (such as browser type and pages visited) via cookies when you visit the site.
Why we use it
We use your personal information to respond to enquiries, schedule and prepare for meetings and onsite visits, provide our simPRO consulting services, and — where you've agreed to receive them — send occasional updates or marketing emails. We do not sell your personal information to anyone.
Cookies
Our website uses cookies via HubSpot to remember your preferences and understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.
Who we share it with
We use HubSpot as our website, CRM, and scheduling platform, and your information is stored and processed within HubSpot's systems on our behalf. HubSpot may store data on servers located outside Australia (including in the United States). We don't otherwise share your personal information with third parties except where required by law.
Storage and security
Your information is stored securely within HubSpot's platform, which maintains its own security and data protection measures. We take reasonable steps to keep the personal information we hold accurate and protected from misuse or loss.
Marketing emails
If you receive marketing emails from us, every email includes an unsubscribe link. You can opt out at any time.
Accessing or correcting your information
You can ask us at any time what personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below.
Changes to this policy
We may update this policy from time to time. The version published on this page is the current one.
Contact us
Apex Level Consulting
ABN 45 518 371 553
apexlevel.com.au
Last updated: 07/09/2026